App / Casino
bube88 keeps this policy straightforward so you know exactly what data we collect, why we collect it, and what choices you have. Access to our platform and the rights described here depend on your local law and the eligible regions where our service operates.
We collect the information needed to run your account — your registration details, login activity, deposit and withdrawal records, and the payment methods you use, including bKash and Rocket. This data lets us process your transactions, verify your account status, and respond to your support requests through our published contact routes. We do not sell your personal information to third parties. Data shared with payment processors like bKash and Rocket is limited to what those providers need to complete your specific transaction. Any data shared with third-party services is covered by their own policies, and we note where those boundaries apply in the scope section below. How long we keep your data depends on the type of record. Active account data is held while your account remains open. Transaction records are kept as long as required for account management and any applicable regulatory period under local law. If you close your account, we retain only what we are obligated to keep and delete the rest on a rolling schedule. Your eligibility to exercise rights under this policy depends on the laws of your jurisdiction and the eligible regions where bube88 operates.
Not everything you encounter through bube88 falls under this single policy document. Understanding the boundaries helps you know where to direct a question about your data.
Your login credentials, session activity, device identifiers and account wallet history all fall inside this policy. We manage these directly and you can request a review of this data through our support channel.
Deposits and withdrawals processed via bKash or Rocket are recorded in your account history. The transaction record on our side is covered here; the data held by bKash or Rocket directly is governed by their own published policies.
Game session data, lobby activity and sporting market interactions generated while you use the platform are covered by this policy. We use aggregate, anonymised patterns to maintain the platform; individual session data is tied to your account record.
Links or services that take you away from bube88 — including external payment provider pages, studio game windows that load from a third-party domain, or linked sites — are outside this policy's scope. Check those providers' own policies for their data practices.
You have real choices about how your data is used, and we have straightforward routes for each one. To review what we hold about you, open the account page and check the profile and transaction sections — most of your core data is visible there without needing to contact us. If something looks wrong — a name misspelling, an outdated contact detail, or a payment method you no longer use — you can update it directly in account settings or ask support to correct it on your behalf. For questions about retention, deletion requests, or anything not covered by the self-service account tools, our support team is the right route. Raise your request in writing so there is a clear record on both sides. We aim to respond through the same channel you used to reach us. Keep in mind that rights available to you depend on local law and the eligible regions where bube88 operates — our support team can clarify what applies in your situation.
Open the account page to see your profile data, session history and transaction records. Most personal data we hold is visible here in real time.
Update your contact details and payment method references in account settings. For anything you cannot edit there, contact support with the specific correction needed.
Send your question through our support route in writing. State clearly which data or action your request concerns so we can handle it accurately.
For deletion or retention questions, contact support directly. We will confirm what we can action under local law and applicable regional obligations.
Use any of the contact routes published on bube88 to send a privacy-related request. State the nature of your request clearly — account review, data correction, or deletion — so our team can route it correctly.
Open the live chat widget from any page on bube88 to reach the support team. Use this route for account data questions and to initiate a formal data request.
Send your privacy or data request to the support email address listed on the Contact page of bube88. Written requests create a clear record for both sides.
The Help Centre on bube88 includes published guidance on account management and data settings. Check there first for steps you can complete without contacting support.
We apply account-level controls to protect the data you share with us, and we keep our retention practices as narrow as the account relationship requires.
Access to your account data is restricted to authenticated sessions. We apply standard access controls on the platform side so your account wallet, transaction history and profile details are not accessible without your login credentials.
We use cookies to maintain your session and recognise your device on return visits. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how some parts of the platform function on mobile access.
We keep your active account data while your account is open. On account closure, data not required for regulatory or legal purposes under applicable local law is deleted on a rolling schedule. Contact support to ask about the timeline for your specific account.
When this policy changes in a material way, we will post the updated version on bube88 with a revised date at the top. Continuing to use your account after a posted update means you have seen the revised terms. Check this page periodically if you want to stay current.
Answers to the questions we hear most often about data, account records and your rights under this policy.
We collect the details you enter during registration — name, contact information and the payment methods you add, such as bKash or Rocket. We also record login activity, session data and transaction history generated while your account is active.
Most of it is visible directly in your account. Open the account page to review your profile, payment records and session history. If you want a fuller data summary, contact support through live chat or the support email address listed on bube88.
We share data only where needed to process your transactions — for example, passing the necessary details to bKash or Rocket to complete a deposit. We do not sell your data. Third-party services and studios that operate within the platform handle their own data under their own policies.
Go to account settings to update contact details and payment references directly. For fields you cannot edit there, reach out to support with the correction you need. We will update the record and confirm once it is done.
On closure, we delete data that is no longer needed. Records required for legal or regulatory purposes under local law are retained for the applicable period and then deleted. Contact support to ask specifically about your account's retention timeline.
Your rights under this policy depend on the laws of your jurisdiction and the eligible regions where bube88 operates. If you are in Bangladesh, access and eligibility are subject to applicable local law. Our support team can clarify what applies to your specific situation.